TOPIC
Llm.
POSTS
2
OLDEST
2025
NEWEST
2026
All posts.
OCT 5 2026
Salesforce Case Triage With Decision Models: Jev and Laya Against an LLM, Measured
I built one Salesforce case triage process three ways: Einstein, Jev and a self-hosted Laya, on the same 300 cases. Accuracy, speed, cost, and what broke.
JAN 21 2025
The Specification Crisis: How Different User Personas Complicate Software Development
Explore how different user personas in software development teams create specification drift, amplified by LLMs, and discover solutions for better collaboration.